Refund Policy
This Refund Policy explains how subscription cancellations, refund requests, duplicate charges, and payment-related issues are handled for CheckInbox digital services.
Subscriptions and cancellation
CheckInbox provides digital subscription access to its software services. You may cancel a recurring subscription through the available billing or customer portal tools, or by contacting support@checkinbox.app. Cancellation stops future renewals. Unless otherwise required by law, access remains available until the end of the already paid billing period.
Refund requests
Payments for an activated digital subscription are generally non-refundable once access has been provided. We may review refund requests involving duplicate charges, an incorrect payment amount, unauthorized payment, or a confirmed technical failure that prevented access to the paid service. Contact support@checkinbox.app with the account email, payment date, amount, and a description of the issue.
Payment providers and legal rights
Payments, subscriptions, invoices, cancellations, and refunds may be processed by Paddle as Merchant of Record or by another authorized payment provider. Approved refunds are returned through the original payment method and may take additional processing time depending on the provider or bank. Nothing in this Policy limits mandatory consumer rights available under applicable law.